Returns
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please contact us within 30 days of receipt to arrange a return or exchange. All items must be returned in their original packaging and in new condition. Please note that we cannot accept returns or exchanges on personalized or custom-made items.
If you receive a damaged or defective item, please contact us immediately so that we can arrange for a replacement or refund.
Please note that shipping and handling charges are non-refundable, and the customer is responsible for return shipping costs unless the item is being returned due to our error (including faulty and damaged goods).
Once we receive your returned item, we will process your refund or exchange within 5 business days. Please allow additional time for your bank or credit card company to process the refund.